Your Privacy Matters
Privacy Policy
At Sunrise Hub, your privacy and data security come first. Learn how we protect and use your information.
Effective Date: 3 October 2025 | Version 1.0
At Sunrise Hub, your privacy and data security come first. When you register or complete KYC verification, we collect and process your personal information — such as name, contact details, identification documents, and proof of address — solely to verify your identity, enable secure access to our services, and meet legal and regulatory requirements under applicable data protection and AML/KYC laws.
Your data is encrypted, stored securely, and never shared with third parties except where required by law or with your consent to facilitate service delivery. By continuing, you agree to our Privacy Policy and Terms of Service, which explain how your information is used, retained, and protected. You may request access, correction, or deletion of your data at any time by contacting privacy@centurionbd.com.
Our Privacy Principles
How we protect and handle your personal information
Secure Storage
Your data is encrypted and stored securely using industry-standard security measures to protect your information.
No Third-Party Sharing
We never share your personal information with third parties except where required by law or with your explicit consent.
Transparent Processing
We only collect and process data necessary for identity verification, service delivery, and legal compliance.
Your Rights
You have the right to access, correct, or delete your personal data at any time by contacting our support team.
Legal Compliance
We comply with Eswatini Data Protection Act, GDPR, and other applicable data protection laws to ensure your information is handled lawfully.
Easy Contact
Reach out to us anytime for privacy-related questions or requests at privacy@centurionbd.com.
What Information We Collect
Account and Identity Information
- • Business name, trading name, owner names
- • Identity or registration numbers
- • Physical and postal addresses
- • Contact phone numbers and email addresses
- • Profile photos and account metadata
KYC and Verification Data
- • ID documents and business registration certificates
- • Tax numbers and proof of address
- • Photographs and identity verification data
Transactional and Financial Data
- • Transaction records and payment references
- • Timestamps and transaction amounts
- • Rewards/points earned and redeemed
- • Invoices and receipts
Usage and Technical Data
- • IP addresses and device identifiers
- • Browser and operating system information
- • Usage logs and pages visited
- • Geolocation data (where enabled)
How We Use Your Information
We use personal information for the following purposes:
- • Register and verify merchants with KYC and fraud-prevention controls
- • Operate core Service features (listings, dashboards, rewards)
- • Enable, record, and reconcile transactions and payment settlement
- • Provide customer support and manage disputes
- • Comply with legal and regulatory obligations (AML/CFT, tax reporting)
- • Personalize content and user experience
- • Send transactional and marketing communications (where permitted)
- • Conduct internal analytics and security monitoring
Your Data Rights
Subject to local law and reasonable verification, you have the following rights:
Right of Access
Obtain confirmation that we process your personal information and receive a copy of the data
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of personal data where retention is no longer necessary
Right to Data Portability
Request transfer of personal data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or direct marketing
Privacy Questions?
We will respond to your privacy requests within 30 days of receipt.
If you're unsatisfied after contacting us, you may lodge a complaint with:
Eswatini Data Protection Authority
Sunrise Hub is registered as a Data Controller under the Eswatini Data Protection Act.